Creating a big impact

Impact Office Supplies team
Impact Office Supplies team Kari Bourne

IMPACT Office Supplies is a local business on an international scale.

In just eight short years, the Coast-owned business has expanded from a small office in Kunda Park to a 1000sq m warehouse, supplying more than 1600 Coast businesses, with an annual turnover of $16.5 million.

It is now considered the largest locally-owned office supplies business on the Coast.

Sales manager Nick Francis said the meteoric business growth was due to the support of local businesses.

"We've now taken on more staff and our customer list continues to grow ever larger as does our turnover." Mr Francis said.

"We started from nothing and have built the business up to a position where the company is looking to grow further as we move forward."

The business recently purchased Mid Coastal Pty Ltd T/A Sunshine Coast Office Choice.

It has an additional office in North Brisbane, with 11 vehicles on the road delivering next day service between Gympie and the Gold Coast.

"The expansion has broadened the business's ability to supply and create the largest locally owned office supplies business on the Coast which, considering that we often compete against multinational business is quite a feather in our cap," Mr Francis said.

"The main reasons we've been successful has been having great experienced staff that treat our clients as we would want to be treated ourselves when we use a product or service."

Local man Jeff Ross started the business in 2003 having had an extensive background in the industry.

"He realised there was a gap because they (larger companies) weren't interested in small to medium companies," Mr Francis said.

"They were going after the large contracts and nationwide customers.

"So he set up a company on the Coast that looked after what the Coast is, which is small to medium businesses.

"He built it through the relationships he had, it quickly snowballed and through hard work, we've been able to grow it."

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