Warwick Meals on Wheels president Dulcie Christensen is overcome with documents.
Warwick Meals on Wheels president Dulcie Christensen is overcome with documents.

Charity bogged down in paperwork

MEALS on Wheels volunteers are being swamped by paperwork as government bureaucracy takes up delivery time.

Warwick branch president Dulcie Christensen has been on the local Meals on Wheels committee since 1985 and she has noticed significant changes in the red tape associated with the work the organisation does.

“Especially with things like insurance, some of our volunteers are getting pretty uptight about paperwork,” she said.

“At one time, we just picked up the food and dropped it off, now everyone’s time is getting taken up filling in forms.

“Everyone leaves at 11.30am. Now they have to sign in and there is this registration of volunteers.

“It’s really putting people off doing it. They come to deliver meals to people, not to do this paperwork.

“It’s taking up so much of my time and it gets frustrating.”

Warwick Meals on Wheels has four different routes in Warwick helping about 45 people.

Mrs Christensen said she noticed it started changing about eight or nine years ago, but that the government made changes every year or so, making it even more difficult to keep up.

She said they still had a healthy stock of volunteers, but she was concerned about the impact of the paperwork.

MP Andrew Cripps, who is also Shadow Minister for Disability Services and Multicultural Affairs, echoed the local comments.

He said government bureaucracy was “strangling volunteer organisations like this.”

“Minister Palaszczuk apparently doesn’t understand volunteers like those who work with Meals on Wheels freely give their valuable time to help their communities, not to justify the existence of government bureaucrats,” Mr Cripps said.

Warwick Meals on Wheels will hold its annual meeting on Friday, August 20, at 2pm at the Uniting Church Hall on Guy Street.



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