PASS MARK: Claims the Warwick Hospital failed to meet hygiene and catering standards during a recent audit have been rejected by the Darling Downs Hospital and Health Service.
PASS MARK: Claims the Warwick Hospital failed to meet hygiene and catering standards during a recent audit have been rejected by the Darling Downs Hospital and Health Service. Emma Boughen

Audit finds Warwick Hospital up to scratch

THE Darling Downs Hospital and Health Service has moved to reject allegations that the Warwick Hospital failed to meet hygiene and catering standards during a recent audit.

A hospital staff member, who wished to remain anonymous, told the Daily News late last week that the Warwick Hospital allegedly failed to meet adequate hygiene and catering standards during an audit.

But general manager of rural health Michael Bishop said no recommendations were made during the mandatory week-long audit of the hospital.

"The Division of Rural Health and Aged Care has undergone a full accreditation survey from the Australian Council of Healthcare Standards (ACHS) this week," he said.

"The 10 independent external auditors, who are all senior health managers from across Australia, made no recommendations about Warwick Hospital on any issue, including catering, cleaning or infection protection."

The week-long audit was part of an assessment of every rural hospital in the Darling Downs Hospital and Health Service against the EQuIP National Standards and National Safety and Quality Health Service Standards.

Warwick Hospital and the Oaks residential care facility have the equivalent of 38.8 full-time employees in the cleaning and catering departments, a small increase since 2011.

According to the anonymous hospital employee, staff were taking the blame for allegedly not meeting the standards.

"There is no direction within line management - they are blaming staff for it," the employee said.

"It's a good hospital. We like to provide the best - but we can't unless management leads the way for us."

Despite the allegations, Mr Bishop said the Darling Downs Hospital and Health Service invested a great deal of resources and effort in maintaining accreditation so communities could be confident of the care they received.

"At a feedback session on Friday afternoon, the auditors said they would be recommending that all rural hospitals in the Darling Downs Hospital and Health Service be accredited for the next three years," he said.

"This maintains each hospital's current accreditation with the ACHS."

Hospital audit

  •  Undertaken by 10 independent external auditors.
  •  No recommendations made to Warwick Hospital on any issue.
  •  Part of an assessment of every rural hospital in the Darling Downs Hospital and Health Service.


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