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Big win for Australians

The Commonwealth Bank announced an abolition of ATM fees yesterday.
The Commonwealth Bank announced an abolition of ATM fees yesterday. Renee Pilcher

AUSTRALIANS will no longer have to worry about paying a fee to access their own money.

Fresh off the back of news Commonwealth Bank would drop their ATM fees for customers with other banks, ANZ, Westpac and NAB have continuted the trend.

The changes mean Australians will no longer have to pay a $2 fee when using the ATM of a competitor's banks.

Matt Comyn, Group Executive for Retail Banking Services, said the move would help out many Australians.

"Australians have complained for some time about being charged fees for using another bank's ATM,” Matt Comyn, Group Executive, Retail Banking Services, said today.

"We have been listening to consumer groups and our customers and understand that there's a need to make changes that benefit all Australians, no matter who they bank with. This is one of the steps we're taking to make that happen,” Mr Comyn said.

"As Australia's largest bank, with one of the largest branch and ATM networks, we think this change will benefit many Australians and hopefully demonstrate our willingness to listen and act on customer feedback.”

ANZ Group Executive Fred Ohlsson echoed these sentiments.

"While we had been actively working on how we provide fee free ATMs for our customers, we have decided to remove these fees all together from October,” Mr Ohlsson said.

"We know ATM fees are one of the most unpopular and while our customers have benefitted

from our network of ATMs across the country, this is another example of acting on customer

feedback as well as genuine reform from the industry.”



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