Cafe bounces back from floods

IT’S every woman’s dream to redecorate however we always need something to knock us into action – but no one hopes for anything as devastating as a flood, or maybe two.

At the beginning of the year, Jacqui Dwan’s business, Café Jacqui’s was inundated with floodwater, twice. The second being recorded at a metre high through the shop.

This meant the building has to be totally re-lined, receive new flooring, new walls, new cabinets and new fridges.

Mrs Dwan said she was lucky with some items in the café.

“We were lucky that some of the equipment was placed up higher, such as the ovens so not everything was completely destroyed,” she said.

“I think the most devastating thing out of both of the floods was the fact that after the first flood we were almost ready to re-open then we got hit worse for a second time.

“The business was closed for three months after the second flood but it’s great to be up and running again now.”

Like a true Aussie fighter, Mrs Dwan picked herself up and dusted herself off. She phoned Matthew Collins from MBC Construction and started the recovery process.

“Matthew and the team were really great – they knew exactly what to do,” she said.

Mrs Dwan said the reconstruction meant she could make the café more to her specifications.

“I decided to remove the dividing wall so we could have larger functions here but also there is still a smaller area for people who want more privacy,” she said.

Mrs Dwan also made a few changes to make it easier in case of another flood.

“A lot more of the equipment is on wheels, especially the display cabinets, whereas before it was fixed,” she said.

“We also have our air-conditioning units on the roof now, whereas before it was out the side.

“We do understand it has to be a pretty big flood for it to get up into our café but I think it’s a fantastic spot here and I’m not considering a move.”

Mrs Dwan said without the help of her friends, family, customers and staff, she couldn’t have recovered so well.

“It was so amazing, I even had customers ringing me with messages of support,” she said.

“My staff have also all been wonderful, with all of them returning to work for me. I can’t express how grateful I am.”

The business was closed for three months after the second flood but it’s great to be up and running again now.



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