SOUTHERN Downs Regional Council has "unreservedly apologised" to multiple families, including the Farrell family, who were distraught after seeing the plaque on their babies' grave had been disturbed by council workers on Christmas Day.

As reported in the Daily News in December, grandmother Leanne Farrell went to lay flowers on the grave of her grandchildren at the Warwick Cemetery on December 25.

While the grave itself was not disturbed, Leanne arrived to find the plaque had been moved and a whole piece of granite, which was specially imported from Italy, had been dug out of the ground.

Southern Downs acting CEO David Tuxford yesterday said council apologised for the incident.

"Council unreservedly apologises to the families who were affected and will in future make every effort to contact families when maintenance work of this nature is conducted," Mr Tuxford said.

"It must be made very clear council staff did not disturb any graves. Council staff wanted to ensure that family mementos, flowers and other items were not disturbed when mowing occurs and had decided to place a concrete slab underneath the grave plaques.

"This would mean that items placed on the plaque could remain untouched."

Mr Tuxford said members from council would meet with the families this week.

"Council staff are dedicated to supporting grieving families and are respectful of family wishes," he said.

"Council's mayor, acting CEO and cemetery manager will be meeting with the family members this week."

Mum to the babies Tahni Farrell told the Daily News last month she could not understand why she was not notified of the tidying up around the graves before it happened.

"There are only seven children in the little area so that's not even seven phone calls they would have had to make," Tahni said.

"There's no retribution for what's happened, but we would at least like an explanation."

Leanne said last month she was heartbroken.

"I'm beside myself about it," she said.

"As if the trauma those kids went through wasn't enough.

"They may as well have trashed the whole site.

"What I also want to know is, if they were tidying up, why didn't they start with the overgrown gardens - surely you would start there."