EMERGENCY calls for police help in the Warwick region are being routinely diverted to Townsville due to a lack of Triple Zero operators in the Toowoomba communications room, the Queensland Police Union says.

The union has slammed the Newman Government for failing to allocate six extra operators to the Toowoomba 'comms' centre, despite being recommended in a major review after the 2011 floods.

In a scathing commentary to members in the May Police Union journal Southern Region representative Darren Lees says without more help the Toowoomba centre will struggle to support police operations in Warwick, where officers are now required to be on the beat 24-7.

Mr Lees refers to an "appalling lack of staffing at the Toowoomba and Ipswich Communications Centres", with current staff "working their little butts off".

"Toowoomba has recently taken over the communications role for the Warwick police district," Mr Lees says.

"Police in Warwick District tell me they are glad to have the full-time communications support which (enables) them to attend to a lot of other policing functions.

"But to provide such a service requires appropriate staffing.

"The Forster review (after the 20011 floods) outlined that the communications room in Toowoomba alone should have an immediate increase of six staff."

"Do you know how many have turned up? That's right - zero.

"Do we have to wait until the next major natural disaster when the communications room is grossly understaffed and receiving 1500 triple zero calls an hour? More people will lose their lives before anyone gets off their backside and does something."

Mr Lees told the Daily News Triple Zero calls from Warwick were diverted to the Townsville communications centre if Toowoomba was at capacity at peak times, such as Saturday night, saying Toowoomba operators were "overworked".

A Police Media spokesman said the QPS was "considering allocating approximately 40 additional staff to communications centres across the service... subject to further review".

"There are several factors that will influence the staffing of communications centres," he said.

"The QPS has already undertaken a range of strategies to benefit communications centres, including new technology such as the Policelink App."

Mr Lees said it was the first reference he'd heard to 40 new staff, but urged the QPS to "bite the bullet" and farm them out.

"How long do we have to wait - is it July 1, or the end of the year," he said.

"We need a safer and better service now, not in six months."

His comments come as the QPS confirmed the Warwick Police Station is now closed to the public at weekends and after hours through the week, ahead of a major restructure coming into place on July 1 aimed at maximising the time officers spend on active policing out of the station.

But concerns have been raised locally about public safety if residents require urgent assistance at the front counter on weekends and before 8am and after 4pm on weekdays.

Police Media confirmed the station front counter was unattended outside of normal Monday to Friday hours, but said there were "signs at the front of the station which highlight office hours and telephone numbers to contact police for the times that the station is unattended".