TELSTRA has announced the installation of a new 4G mobile tower in Goomburra this week, heralding the move with the slogan 'bye bye blackspots' but according to several residents in the area, not much has changed.

Telstra posted a video of the tower's installation to its Facebook page asking if residents were noticing better coverage in the area, but only one person left a comment saying that was the case.

Goomburra farmer Graham Hickson said he had not experienced a difference at all.

"I'm 8.8km from the tower and, having a look on Google Maps, I seem to be in a direct line of sight to it, but still no reception here,” he said.

"It's been an ongoing struggle for years and I'm not even sure what I can do about it now.

"They think they've fixed the problem.”

To get around the problems of living in a designated blackspot area, Mr Hickson spent $2000 of his own money to install a transmitter aerial at his house, which allows reception for phone calls in a 1000sqm area.

"That's a quarter of an acre, which is not much at all. Once I'm outside that, there's nothing,” he said.

"It's a security thing mainly. If I'm working on the farm and get into trouble, I'm buggered.

"What gets me the most is the rubbish the government goes on about - how good they are and all the stuff they're doing.

"I have expectations like everyone else - you pay your taxes and you expect these things to be done right.”

Someone who did notice a difference was Gloria Pimm from North Branch.

Mrs Pimm said the change had been dramatic.

"All of sudden I noticed my phone was ringing and I could make calls,” she said.

"We paid $1000 for a booster aerial but part of it broke so we've had zero reception for mobile telephone calls for some time.

"So I was very surprised when it started working again, and then discovered Telstra had installed a tower at Goomburra.”

Mrs Pimm said despite the positive change for her, her husband was not so lucky.

"He's on Telstra as well but still has zero reception,” she said.

"I seem to be the only person in the household who has noticed a change, but oddly my phone still shows no reception bars at all.

"We still can't send text messages though and sometimes don't receive them for a couple of days after they've been sent.”

A Telstra spokesperson said obstructions such as buildings, vehicles, trees, hills and building materials could all reduce the signal level available for a mobile handset, tablet or mobile broadband device.

The spokesperson said Telstra needed community feedback to fix further issues and asked residents to visit http://tel.st/4dgm to alert them to any remaining blackspot problems.