ERGON Energy has warned customers to check claims being made by a company selling a “power-saving” device that could substantially reduce power bills.
The warning follows calls to south-west Queensland customers in recent weeks claiming the de- vice, when plugged in, could save 40 per cent on power bills.
Regional services manager Dave Heberlein said several customers had contacted Ergon Energy after receiving the calls.
“Callers falsely imply they have endorsement of the State Government and Ergon Energy, and sometimes claim to have access to customers' account details,” he said.
“Customers are requested to provide their credit card details and payment of $159 for the device.”
Mr Jordon said any products purporting to be of the type being promoted were required by law to have an approval number to be sold in Queensland and other States.
“Ergon Energy recommends customers ask the callers for this approval number and scrutinise the company and product before providing credit card details,” he said.
People who wish to reduce power bills should consider using the State Government ClimateSmart Home Service or visit www.ergon.com.au for practical advice on how to reduce electricity use.