RESIDENTS of the Southern Downs are encouraged to start the conversation that could change someone's life.

This R U OK day on September 10, residents can give thanks to those who have been there for others by posting a letter to the suicide prevention website.

The project asks locals to think about the people who turn up on your doorstep when you're feeling down and the people who listen to you when you want to get things off your chest.

The initiative aims to encourage Australians to connect with the community and people they may have concerns about.

The project's key message is social connections and positive help can assist people in times of crisis.

Warwick man Johno Felton knows all to well the importance of the question.

He worked closely with the local suicide prevention group after losing his daughter.

"There are four factors that can affect someone's life and that's a break-up, drugs and alcohol, financial issues and bullying," he said.

"If they're ticking any of those boxes, they should be put on suicide watch."

He said it was important for people to understand if someone was struggling they would need to see a doctor.

"Having a mental health issue is no different to having a broken arm," he said.

"By talking about it you're not weak and you're not soft.

"If you're going through a tough phase, remember the sun will shine again."

The initiative released resources to teach loved ones how to ask the life-changing question.

It notes the importance of getting ready to start a conversation and states people need to be ready, be prepared and pick the right moment.

Residents are encouraged to ask, listen, encourage and then follow up on their friend's progress.

Ask questions about how you can help or what support they might need.

R U OK research shows family and friends are the people most likely to persuade someone to get help when they need it.

Their website states if someone has begun to take steps to end their life it's important that they're not left alone and they aren't made to feel guilty or threatened.

If someone says they haven't made a plan to take their own life, concerns still need to be taken seriously.

For confidential advice and support call a crisis support line listed above.

For more information about the day visit ruok.org.au.

WATCH FOR CATALYSTS

•  Relationship break-up
•  Drugs and alcohol problems
•  Financial issues
•  Bullying