Texting not the way to do business
NATALIE Ezzy cuts the phone cord when she deals with staff matters, saying face to face communication is the best way.
The Hair Kreations owner’s comments came after media reports of a pregnant hairdresser who was sacked via text message.
Sahra Danes claimed to be fired by a Brisbane hair and beauty salon.
Her claim came just days before a Sydney boutique was fined $10,000 after using an SMS to dismiss an employee – the first known Fair Work Australia ruling of this kind against an employer.
Warwick business owner Ms Ezzy agrees there is too much communication via text.
“It’s not nice to have to sack someone but I would always do it face to face,” she said.
“It gives you the chance to tell them what the problem is and a right to reply.”
As a small business owner, Ms Ezzy said the range of workplace regulations were difficult to keep up with but she operated her business on mutual respect and openness.
“It works both ways and as I wouldn’t sack anyone via text, I’d hope no one would quit like that.”
Campbell Page manager, Jennie Porter of Warwick, said she had never known any of the local employment hub’s clients to be axed via text message.
She said the organisation encouraged its clients to communicate.
“We support clients six months after they get a position and if there are any problems in that time, we see if we can mediate.”