News

Why you might want to delete an electricity bill on email

FAKE BILLS: An example of the fraudulent AGL emails being sent to both customers and non-customers of the electricity provider.
FAKE BILLS: An example of the fraudulent AGL emails being sent to both customers and non-customers of the electricity provider. Contributed

A MAROOCHYDORE woman has urged other Coast residents to be wary of an email scam involving fake AGL electricity bills.

The woman, who asked not to be named, received a bill last Friday for $460, allegedly from AGL.

However, she was immediately suspicious because she said she had never supplied her email address to AGL and the bill was far in excess of her normal bill.

She immediately deleted the email and rang AGL, where an automated recording warns customers about an email scam.

The woman said she was annoyed about being targeted by the scammers "because I'm careful who I give me email address to".

"They are just trying to make a lot of money. I don't know if you click on the thing - there were all sorts of things to click on - and they find out more about you, or if it goes when you're trying to pay your bill," she said.

"I wasn't going to click on anything."

AGL, in a recorded message for customers, says it is aware that some people have been targeted with fraudulent emails claiming to be from AGL about a gas or electricity account.

The recording says customers' details have not been stolen from AGL and the recipients are being randomly targeted.

AGL's website shows examples of scam emails and urges anyone receiving a suspicious email not to click on any links within the email and to to delete it straight away.

 

An example of a fake AGL email.
An example of a fake AGL email. Contributed

 

Another example of a fake AGL email.
Another example of a fake AGL email. Contributed

AGL has reported the scam email to the Scamwatch, the Australian Competition and Consumer Commission, and the Australian Federal Police.

Consumers wishing to see what a genuine AGL Energy e-bill looks like versus a hoax email or more information on the scam can visit the website: www.agl.com.au.

Anyone with further concerns relating to this scam can contact Scamwatch on 1300 795 995 or visit www.scamwatch.gov.au or contact AGL on 131 245.

The Maroochydore customer urged people to be very careful if they saw an unfamiliar bill from AGL in their inbox.

"You've got to be on the ball. It's too easy for people who are sick or in a hurry to get caught," she said.

"Life is so hard for so many people without them being ripped off."

Topics:  agl electricity electricity bill email fake fake bill fraud fraudulent general-seniors-news rip off scam



8 things you didn't know you could do at North Straddie

NORTH Stradbroke Island is the perfect getaway whether you plan to stay for a day, a week or even a month.

A whisky-lover's blueprint to Brisbane's best bars

Check out The Gresham for some old-school fine drops.

SCOTCH, Whiskey and Whisky; it all gets a bit confusing.

Your guide to the best Brisbane markets

Enjoy the beautiful offerings of one of Brisbane's many markets.

WHO doesn’t love a good market!?

Ain’t no mountain high enough

No Caption

Brisbane's dishing up the mountain-hiking goods!

Six hideaway bars to escape winter chill

The Gresham's charm will win you over before your first sip.

THESE are the perfect places to hang this winter.

Our six art gallery picks for a creative day out

Queensland's Gallery of Modern Art always has a fun, exciting and interesting exhibition on show for the whole family to enjoy.

YOU'D be mistaken in thinking Brisbane wasn't an arty city.

Brisbane's arts and culture events centre stage

You loved the film, now you're about to love the musical. Don't miss The Bodyguard The Musical in Brisbane this July.

THE arts and culture events you don't want to miss.

A grower's guide to winter

BLOOMING: Pansies are the perfect pick for winter planting.

Plenty of blooms and vegetables thrive in the cooler months

10 tax tips to try before June 30

End of Financial Year.

Potential ways to beef up this year's tax refund

Clippers a cut above the rest

GREAT ATMOSPHERE: Stick around after dinner for a drink at the Clippers Bar or lounge.

Manager reflects on nine months at Clippers Bar and Grill

Local Partners

Bonus Bill Busters Bingo card with today's paper!

IF YOU’RE wondering what those random cries of ‘bingo!’ have been around the city of late, then brace yourself – you too could be a winner!

Digging down to find Clare

Australian actress and singer Clare Bowen, who got her big break on the US TV series Nashville, is touring Australia with her solo album.

After five years on Nashville it’s time to tell her own stories.

TV REVIEW: Offspring season 7 is... fine

Alexander England and Asher Keddie in a scene from season seven of Offspring.

New Offspring won’t be remembered as the best season.

What's on at the cinemas over the school holidays

Tom Holland in a scene from the movie Spider-man: Homecoming.

Escape from reality over the holidays with a trip to the movies.

Rapper accidentally drops Banksy's real name in interview

Banksy’s ‘The girl with a balloon.’

Rapper Goldie may have just outed Banksy's real identity

Mariah Carey slammed for on-set antics

Mariah Carey’s cameo in the movie The House was reportedly scrapped.

Actor spills the beans on Mariah’s “borderline abusive” behaviour.

Celebrity chef Darren Simpson dead after long illness

Celebrity chef Darren Simpson has died.

Celebrity chef died after battle with an alcohol-related illness

Millionaire Nathan Birch to offload $55M in property

Nathan Birch wants to focus more on developing properties.

Sydney property investor has announced he is selling up

Fame factor boosts property prices in Byron

The stunning Clarke's Beach in Byron Bay.

House prices surge by an incredible 39.5% in star-studded area

Grass is greener for Warwick real estate

Warwick's rural charm and affordable property prices are enticing buyers from Brisbane.

Quality houses for half the price of Brisbane attracting interest

Builders relish Coast's growing construction rates

The Coast's average house price has risen from by more than $10,000 in the past three years to $507,100.

House numbers and values are rising on the Coast

Open for inspection: Coast homes go on show

Check out this weekend's homes open for inspection.

Ready to SELL your property?

Post Your Ad Here!